Smart-sourcing - the new buzzword ...

... and we've been living it since 2002!

With your permission Mr. Thomas Koulopoulos, we're showcasing your radical vision of the future.

"Organizations need to focus their precious resources on what they do best in order to innovate on their core competencies. But, they also need partners who can continue to innovate on the non-core processes that they outsource.

Smart-sourcing advocates using partners who can help a company to focus on its core, balance risk and opportunity, lower costs, increase innovation across all of its processes and finally, put in place attitudes to optimize all of these factors. Outsourcing and offshoring are essential components of this but only if they pave the way for organizations to free up resources so they can focus on core competencies that lead to greater innovation."

Now that every drop of cost has been squeezed, the focus is shifting to deriving higher value at the same cost.

Value is a word with many meanings. In business contexts, it is best illustrated by Warren Buffett’s following quote –

"Price is what you pay. Value is what you get."

This is where the Smart-sourcing paradigm kicks in. Enhanced value can only come from deeper understanding of the specific customer scenario combined with wider skills; functional, technical, business, creative and a host of disciplines must come together on the delivery side to continuously provide value to a particular customer.